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Assistance for people with disabilities

Trips for everyone

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Accessible vehicles

Many of our partners provide vehicles equipped to transport people with reduced mobility. When placing an order, select the 'Inclusive equipment' option or indicate your preferences in the comments.

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Trained drivers

Drivers are informed about the standards of assistance for passengers with disabilities and are ready to provide the necessary support — assistance with boarding, alighting, luggage placement, etc.

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Accompaniment and assistants

You can travel free of charge with an accompanying person or a certified guide dog. Just let us know during booking.

How to order an accessible transfer?

Choose the route and travel date

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In the comments/requests field, specify your individual needs.

A vehicle with a ramp or lift, space for a wheelchair, the need for assistance during boarding/alighting, travel with an assistant or guide dog.

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After submitting the request, we will select a suitable driver for you and confirm the trip details.

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Online chat

24/7 in the app and on the website

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Email

If you have questions about arranging accessible transfers, service preferences, or need urgent assistance, please contact our support team.
ToGoTransfer.com is a service where everyone can be confident in the support. We continually improve our technologies and services to ensure a better experience for all passengers.