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Frequently Asked Questions
ToGoTransfer.com— more than just a low-cost transfer marketplace. It is freedom of choice, honest relationships, transparent rules, and your confidence at any point in the world!
How to register on the platform?
Fill out a simple form, add documents and wait for verification. After approval you will gain access to applications.
Can I work without a company?
Yes, you can work as an individual entrepreneur or self-employed.
How to change/add transport or driver?
Go to your profile settings and update the vehicle information or add new drivers.
What documents are required?
Driver's license, vehicle registration, insurance policy, and an identification document.
How does payment work?
Payment is made through the platform after the trip is completed and confirmed by the passenger.
What should I do if there is an error in the request or trip?
Please contact support immediately via the app or website, we will help resolve any issues.
How to improve your rating?
Provide quality service, be punctual, keep the car clean, and be courteous to passengers.
How to use automatic offers?
Turn on automatic offers in settings and set preferred parameters for automatic bids.
How to contact the passenger?
Use the built-in chat or the call feature in the app to communicate with passengers.
How does the referral program work?
Invite new drivers and earn bonuses for each successful registration and completed ride.